If a user loses access to their wallet due to lost private keys or forgot the passphrase, it's vital to have backup recoveries in place. Most wallets provide a recovery phrase (often 12 or 24 words) when you create your wallet initially. To recover a lost wallet:
Locate the recovery phrase (if provided during wallet creation).
Use this phrase to restore your wallet in a compatible wallet application.
Enter the recovery phrase in the exact order, and the wallet should restore your addresses and balances.
It’s crucial to store your recovery phrase securely, ideally in more than one physical location. Without it, recovery might be impossible.